How do I generate a return label?
Return labels are generated automatically on the website at https://theiacouture.com/a/returns. Customers have 14 days to return an item. You can find our return policy here: https://theiacouture.com/pages/return-policy
Follow these steps:
Step 1: Go to https://theiacouture.com and scroll to the bottom of the page
Step 2: Choose "Returns Manager"
Step 3: Enter your "Order Number" and your "Email address"
Step 4: Click "Return Items"
Step 5: Click on the empty circle in order to fill it then press "NEXT"
Step 6: Select the reason for your return then press "NEXT"
Step 7: Click on "Original Payment Method"
Step 8: A return label will be created for you to ship back your purchase!